Download The Art of Communication in Nursing and Health Care: An by Theresa Raphael-Grimm PhD CNS PDF

By Theresa Raphael-Grimm PhD CNS

A convenient advisor to tackling tricky sufferer interactions with self assurance and compassion

In this age of accelerating reliance on know-how, it really is crucial that the basics of compassion and strong communication—the artwork of sufferer care—remain on the center of future health care. This transparent, concise advisor to specialist verbal exchange ideas is helping nurses and different overall healthiness care clinicians to construct potent sufferer relationships and navigate a large choice of inauspicious sufferer interactions. Written by way of a training psychotherapist who has committed approximately 30 years of research to clinician—patient relationships, the e-book tackles such complicated matters as facing tough sufferers, retaining specialist limitations, overcoming biases and stereotypes, handling clinician feelings, speaking undesirable information, demanding a colleague’s scientific opinion, and different universal scenarios.

The ebook publications the reader via a conceptual framework for construction powerful relationships that's in keeping with the foundations of mindfulness. those rules are embedded in discussions of the basic parts of interpersonal effectiveness, equivalent to wish, empathy, and listening. Chapters practice mindfulness rules to precise hard events with concrete examples that describe potent scientific behaviors in addition to occasions depicting pitfalls that could abate compassionate care. From a spotlight on daily manners in tough events to invaluable methods with demanding populations, the advisor is helping healthiness care pros expectantly get to the bottom of universal difficulties. short, to-the-point chapters aid clinicians channel their scientific wisdom and reliable intentions into worrying behaviors that let the sufferer to extra absolutely adventure empathy and compassion. With the guiding subject matter of “using phrases as precision instruments,” this can be a source that may be said back and again.

Key Features:

• is helping overall healthiness care execs and nurses converse successfully in hard medical situations

• makes use of the foundations of mindfulness to construct gratifying relationships and unravel problems

• Addresses such tough matters as tough sufferers, conserving barriers, overcoming biases, handling clinician feelings, and masses more

• presents targeted assistance for speaking with relatives and caregivers

• Authored via a working towards psychotherapist focusing on clinician—patient relationships for almost 30 years

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Additional info for The Art of Communication in Nursing and Health Care: An Interdisciplinary Approach

Sample text

These skills are part of what Siegel describes in his book Mindsight (2010b). Review: Helpful Hints in the Practice of Mindfulness 1. Embrace the idea that mindfulness matters: Being able to step back, observe our own internal condition, describe it in words, and respond consciously to that condition is a valuable practice that confers considerable advantages in allowing us to act effectively in our life roles. 2. Observe and describe, without judgment: Assigning negative judgments to experiences keeps us tangled up in Emotion Mind, where our ideas can get bogged down in efforts to condemn or defend our thoughts and actions, which can result in impulsive, knee-jerk reactions that interfere with effective living.

It’s what is at our fingertips. Listening requires the kind of focused attention that can be challenging to cultivate. It requires clinicians to make a deliberate shift away from our usual ways of functioning in our modus operandi. Listening isn’t just an absence of talk, where we merely stand by silently until the patient finishes speaking so that we can jump in and tend to the next question on our checklist. It means fully, deeply, and attentively attending to patients’ efforts to deliver their thoughts and ideas.

Journal of Personality and Social Psychology, 84(4), 822–848. 822 Brown, K. , Ryan, R. , & Creswell, J. D. (2007). Mindfulness: Theoretical foundations and evidence for its salutary effects. Psychological Inquiry, 18(4), 211–237. 36 2. Mindfulness Croskerry, P. (2013). From mindless to mindful practice—cognitive bias and clinical decision making. New England Journal of Medicine, 368(26), 2445–2448. 1056/Nejmp1303712 Gerlach, P. (2013). Lesson 2 of 7: Learn to communicate effectively. htm Greene, J.

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